terms & conditions

Thank you for visiting imminkkids.com. We hope your experience on our web site is a positive one and that you come back again. To help clarify any questions you may have, we present below the basic terms and conditions that govern your use of our site and purchases from imminkkids. Please note that your use or our site and submission of orders constitutes your agreement to these terms. We may revise this agreement at any time, and you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us.

Copyright - This web site is expressly owned and operated by Immink Limited, 20 Queens Road, Fakenham, Norfolk NR21 8DB, UK. Unless otherwise noted, all design and content appearing on imminkkids.com are copyrights, trademarks, and/or intellectual property that are owned, controlled, or licensed by Immink Limited. All worldwide rights are reserved.

Limitation of Liability - imminkkids does not warrant that the function or operation of this web site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our web site. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk.
imminkkids shall not be liable for damages of any kind related to your use of or inability to access this website.

Inaccuracies - We endeavor to present the most recent, most accurate, and most reliable information on our web site at all times. However, there may be occasions when some of the information on our web site may contain unintentional inaccuracies. We present our content 'as is' and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. imminkkids also reserves the right to refuse or cancel any orders for products that have been purchased at an inaccurate price, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, imminkkids shall issue a credit to your credit card account in the amount of the incorrect price.

Colours - We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

Promotions - imminkkids will run promotions on imminkkids.com from time to time. Unless explicitly stated in promotional communications or our website, promotional offers may not be combined. Only one coupon is allowed per order. Unless explicitly stated in promotional communications or our website,

• Free Shipping offers apply within the UK only
• Coupons may not be combined.
• Coupons are not valid on sale items.
• Products purchased at more than 40% off their regular price and products received for free are not returnable.

Indemnification - You agree to indemnify, defend, and hold harmless imminkkids, its owner, employees, and agents from and against all losses, expenses, damages and costs, including reasonable lawyers fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.Please note that our policies change from time to time. Please read this page for our current policy.

Delivery policy
All orders will be processed and shipped as soon as possible, within 3 business days. Many orders ship on the same day.

Our  tariffs are:-

UK Delivery	Cost	Delivery Time
Standard	£4.00	up to 2 weeks

International Delivery	Cost	Delivery Time
Europe	£6.00	up to 2 weeks
Rest Of World	£12.00	up to 2 weeks

Incorrect shipping Information - If a package is returned to imminkkids due to an incorrect shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the redelivery cost. Imminkkids is not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by a customer.

Lost or Stolen Packages - Imminkkids is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Imminkkids will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate. No refunds, replacements or credits will be issued for orders confirmed to have been delivered to the address provided in an order.

ordering and payment
We accept the following methods of payment: PayPal, and imminkkids gift certificate codes. Payment is processed at the time of order. You will be given an invoice number when your order is submitted, and you will be sent a confirmation e-mail of your order. Unless a required coupon code is specified, all advertised discounts and sale prices are automatically calculated at checkout. Coupon codes may be entered just under the checkout button on your shopping cart. Discount codes are valid only when entered on the website before an order is submitted. Please do not click on the "submit" button if you have not entered a coupon code you wish to use. Coupon codes will not be honored after an order has been submitted.

international orders
We are happy to ship internationally. Postage costs will be individually calculated based on weight and destination. This will add time to the processing of your order.
All international orders are shipped by DHL or Interlink. However, we have no control over how long your customs office holds onto your package. Tracking and Insurance are included in International shipments. We are not responsible for packages beyond the port of entry.
All customs forms will be filled out accurately to reflect the total value of your products. We will always indicate when asked that the package is MERCHANDISE.
Please do not ask us to mark "gift" to avoid fees or taxes by your country. If asked to do this, we will cancel your order. No refunds are issued for returns, but store credit will be issued.International orders require 5-7 days processing time before shipping.

return policy
30 Day Return Policy
All returns must be postmarked within 30 days of package receipt in order to qualify for exchange or store credit. All returned items must be in new, unused, and unwashed condition. All returns must be sent with delivery confirmation and/or tracking information. We are not responsible for returns lost in transit. Please include a copy of your packing list or receipt so that we may quickly process your return.When your items are received and verified to be in new condition, we will issue a store credit for the amount of the merchandise returned. Shipping fees will not be credited. Items purchased at a price discounted at more than 40% off the original price through any promotion or combination of promotions, including but not limited to sales and coupons, are not eligible for return. At times, free products are given away as part of a promotion. Free products received during a promotion are not eligible for return.

Free Exchange Shipping
Customers are responsible for shipping costs for returning products, but replacement products requested in exchange for returned products are shipped free of charge.
Exchange or Store Credit Only
Products may be returned for exchange or for store credit only. No refunds will be issued.